Privacy Policy

At Acupuncture and Oriental Medicine Clinic (AOM Clinic), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the measures we take to safeguard it. By using our website, https://www.aomclinic.com/ (the “Site”), or any of our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly through our website, phone, email, or during your visits to the clinic. The types of personal information we collect may include:

Contact Information: Name, email address, phone number, and mailing address.
Medical Information: Details related to your health history, treatments, and other related information.
Payment Information: Billing details and payment method used during your transactions with us.
Website Usage Information: Data regarding your interaction with our website, such as IP address, browser type, pages visited, and referral URLs through cookies and tracking technologies.

2. How We Use Your Information

We use your personal information to:

Provide, maintain, and improve our services and treatments.
Schedule appointments and manage patient care.
Respond to inquiries and provide customer support.
Process payments and issue receipts.
Send you promotional information, newsletters, or updates with your consent.
Ensure compliance with laws and regulations, particularly in healthcare services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our clinic, including processing payments or managing patient records.
Legal Obligations: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or address fraud or security concerns.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help us analyze site traffic, personalize content, and improve our services. You may adjust your browser settings to disable cookies, though this may impact your experience on our Site.

5. Data Security

We take the security of your personal information seriously. We use a variety of technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and Update: Request access to or corrections to your personal information.
Opt-Out: Unsubscribe from promotional communications at any time.
Request Deletion: In certain circumstances, you may request the deletion of your personal data, unless we are required by law to retain it.

7. Third-Party Links

Our Site may contain links to third-party websites. These sites operate independently of us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise any of your rights, please contact us at:

Acupuncture and Oriental Medicine Clinic
Email: aom@aomclinic.com
Phone: (571) 287-1764
Address: 7535 Little River Turnpike #103A
Annandale, VA 22003

Effective Date: Aug 1, 2024